Dettagli Posizione

Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for an Assistant Housekeeping Manager.

Responsibilities:

• Support the Housekeeping Manager in coordinating and super visioning the Housekeeping Team, including recruiting and training new members.
• Ensure operational excellence: Develop and implement cleaning procedures, protocols, and standards to maintain the highest levels of cleanliness and hygiene throughout the hotel and monitor inventory levels of cleaning supplies and equipment.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and presentation standards and address any issues promptly.
• Coordinate with the Front Office, Maintenance, and other departments to ensure smooth operations and timely room readiness.
• Manage linen inventories, amenities, uniforms, and cleaning supplies, ensuring optimal stock levels and cost control.
• Ensure guest satisfaction by responding promptly and kindly to guest requests, concerns, and feedback, striving to exceed expectations and resolving issues with professionalism and discretion.
• Collaborate with other departments to coordinate housekeeping activities and address cross-functional needs
• Support the oversee of laundry operations and liaise with external providers as necessary.
• Handle guest feedback and special requests with discretion, efficiency, and personalized service.